Privacy & Policy

CTC Cargo, your trust means everything to us. We are committed to protecting your personal information and ensuring that your experience with us is safe, transparent, and worry-free.

This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, create an account, or use our courier services.

1. Information We Collect

When you use our services, we may collect:

  • Personal Information such as your name, email address, phone number, and billing/shipping details.

  • Shipment Details including delivery addresses and package information.

  • Payment Information (processed securely through trusted payment gateways).

  • Website Usage Data like cookies, IP address, and browsing activity to improve our services.

2. How We Use Your Information

We use your information only for:

  • Processing and delivering shipments.

  • Providing real-time tracking updates.

  • Improving our website and customer support.

  • Sending important service updates and offers (only if you agree).

  • Meeting legal and regulatory requirements.

3. How We Protect Your Data

Your privacy is our priority. We use:

  • Secure servers and encryption to safeguard your data.

  • Limited access – only authorized team members can access sensitive information.

  • Regular monitoring to prevent unauthorized use, loss, or misuse.

4. Sharing of Information

We do not sell or rent your personal data to third parties. Information is shared only with:

  • Logistics partners and carriers for completing deliveries.

  • Payment processors for secure transactions.

  • Legal authorities, if required by law.

5. Cookies

Our website uses cookies to provide a better browsing experience. You can manage or disable cookies anytime through your browser settings, but some features may not work properly without them.

6. Your Rights

As our valued customer, you have the right to:

  • Access and update your personal data.

  • Request deletion of your information.

  • Opt-out of promotional emails anytime.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.